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Humanscale Ergonomic Wall Arm Systems Lifecycle Solution: Major New York Multispecialty Physician Practice
A major New York multispecialty physician practice with over 500 physicians across 30+ locations partnered with Derive Technologies to deploy Humanscale® Healthcare V6 Wall Stations. Derive managed the full lifecycle—from workflow assessments and pre-configuration to installation and testing—successfully rolling out over 1,000 ergonomic wall-arm systems across more than 35 facilities, optimizing space utilization, enhancing caregiver comfort, and reducing total cost of ownership.
Overview
A leading New York multispecialty physician practice, comprising over 500 physicians across 30 locations, faced significant challenges in integrating bedside technology within the space-constrained environments typical of urban healthcare facilities. Crowded exam rooms and limited wall and counter space made it increasingly difficult for caregivers to access the digital tools they needed while maintaining patient comfort and efficient clinical workflows.In 2014, the practice turned to Derive Technologies—a strategic partner of Humanscale®—to design and implement a comprehensive lifecycle solution centered on Humanscale Healthcare wall-arm systems. The goal was clear: deliver an ergonomic, space-saving technology platform that could be standardized and deployed across the entire organization without disrupting day-to-day patient care.Derive Healthcare managed every phase of the engagement, from initial workflow and technology inventory assessments through pre-configuration, staging, installation, and post-deployment testing. By March 2015, Derive had successfully installed over 1,000 Humanscale V6 Wall Stations across more than 35 facilities—transforming clinical environments, improving caregiver comfort, streamlining business workflows, and delivering a measurable reduction in total cost of ownership for the practice.
Entity Overview
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Client
Major New York Multispecialty Physician Practice
Industry
Healthcare
Core Challenge
Integrating bedside technology within space-constrained urban healthcare facilities across 30+ locations while maintaining workflow efficiency and caregiver comfort.
Primary Solution
Humanscale® Healthcare V6 Wall Station Lifecycle Deployment
Key Technologies
Humanscale® V6 Wall Stations, Ergonomic Wall-Arm Systems, Pre-Configuration & Staging Services
Service Provider
Derive Technologies (Derive Healthcare)
Derive Technologies’ client is large physician practice in New York that needed to overcome challenges related to space constraints and workflow efficiency. The practice, encompassing over 500 physicians across 30 locations, struggled with integrating necessary technologies at patient bedsides, particularly in confined urban settings. In 2014, they opted for Humanscale® Healthcare wall-arm systems to address these issues. Derive Healthcare, a strategic partner of Humanscale, provided a cost-effective and streamlined solution for the implementation of these ergonomic products, designed to enhance caregiver comfort, throughout the client's various facilities.
Derive's solution involved the deployment of Humanscale V6 Wall Stations, which optimized space utilization and improved the comfort of work environments. Derive managed the entire process, from initial assessments of workflow and technology inventory to installation, testing, and pre-configuration at their facility. This approach ensured minimal disruption to patient care and facilitated efficient rollouts in both existing and new facilities. By March 2015, Derive successfully installed over 1,000 Humanscale arms across more than 35 facilities, resulting in enhanced clinical and business workflows and a reduced total cost of ownership for the client.
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Scaling Ergonomic Healthcare Technology for Future Growth
With the foundational deployment of over 1,000 Humanscale V6 Wall Stations now complete, Derive Technologies positioned the practice for continued growth and technology standardization. The lifecycle methodology established during this engagement—encompassing facility assessment, pre-configuration, coordinated installation, and post-deployment support—created a repeatable framework that the practice can leverage as it expands to new locations or refreshes existing environments. Derive remains a strategic partner, ready to support future ergonomic technology rollouts, equipment lifecycle management, and integration with evolving clinical systems to ensure the practice continues to deliver outstanding patient care in optimized, caregiver-friendly workspaces.
A Trusted Partner for Healthcare Technology at Scale
Derive Technologies managed the entire lifecycle of our Humanscale wall-arm deployment—from initial assessments through installation and testing—across more than 35 of our facilities. Their ability to pre-configure every unit at their staging facility and coordinate seamless rollouts with minimal disruption to patient care was exceptional. The result has been a dramatic improvement in our clinical workspaces, enhanced caregiver comfort, and a reduced total cost of ownership that exceeded our expectations.
IT Director, Major New York Multispecialty Physician Practice
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