DATA, CLOUD & INFRASTRUCTURE TRANSFORMATION
Secure, resilient foundations for clinical systems.
We architect segmented, performance-tuned networks and hybrid infrastructure for EHR, imaging, and data protection — backed by 24×7 managed support.
Derive’s healthcare infrastructure solutions now combine zero-trust security, AI-assisted monitoring, and cloud-hybrid resilience to ensure clinical systems run without interruption. from EHR performance to imaging throughput, every design is built for speed, safety, and scalability.
CURRENT CHALLENGES
Ransomware downtime is long and expensive: ~17 days average downtime and ~$1.9M/day in costs across recent healthcare incidents. (Comparitech)
Sector risk is persistent: ECRI’s 2025 hazards highlight AI risks and vendor/cyber vulnerabilities, reinforcing zero-trust and tested DR/BCP. (PR Newswire)
In addition to cyber risks, healthcare infrastructure is under pressure from data growth, cloud dependency, and remote workforce expansion. Providers need intelligent infrastructures that adapt to clinical demand in real time.
SOLUTIONS THAT MATCH THE CHALLENGES
Zero-trust segmentation, identity, and policy automation.
Compute/storage refresh aligned to EHR and imaging SLAs.
Cyber-recovery design with immutable backups, rapid restore testing, and tabletop exercises.
24×7 monitoring, patching, and lifecycle services; on-prem staging/logistics.
AI-driven alerting for system performance, capacity prediction, and incident response.
AI-driven alerting for system performance, capacity prediction, and incident response.
Continuous validation and load testing to ensure high availability for critical clinical applications.
COMPREHENSIVE HEALTHCARE INFRASTRUCTURE EXPERTISE
Derive Technologies provides end-to-end expertise across the full spectrum of healthcare IT infrastructure — from endpoint devices and mobile computing to complex datacenter builds.
Our capabilities include assessments, advisory services, procurement, deployment, and training, all supported by a team of professional engineers, consultants, and IT specialists. We design infrastructures that balance performance, security, and scalability while aligning with each organization’s budget and compliance requirements.
To further support clients, Derive offers cost-effective financing, flexible maintenance options, and a New York–based warehouse and staging facility for efficient offsite services and logistics. Our core competencies encompass datacenter architecture, networking, business continuity, virtualization, cloud computing, application lifecycle support, workforce mobilization, end-user device lifecycle management, and multi-layered security for applications, systems, and communications.
Today, Derive goes beyond standard IT support — we provide intelligent operations. Our engineers utilize predictive monitoring and ai analytics to detect system risks before they impact patient care. We also help providers migrate securely to hybrid environments that scale with clinical growth.
Derive’s service representatives also provide proactive rounding and preventive maintenance, ensuring systems remain reliable and staff concerns are addressed before they escalate. Our teams integrate seamlessly with hospital protocols, ensuring compliance while delivering consistent, measurable improvements.
Our lifecycle services also include AI-enabled performance analytics, remote diagnostics, and cloud-based ticketing systems that track metrics like mean time to resolution (MTTR) and infrastructure uptime.
This approach allows healthcare organizations to anticipate issues rather than react to them — improving productivity, staff satisfaction, and clinical continuity.
SERVICE PLANS & LIFECYCLE MANAGEMENT
From the company’s inception over 20 years ago, Derive has understood that even the best healthcare technologies are only effective when properly deployed and supported. Many organizations struggle with limited budgets and staffing, which is why Derive offers comprehensive service plans and lifecycle management solutions to bridge the gap. Our lifecycle support services include:
Technology Infrastructure Deployment
Surveys, design, installations, GAP analyses, and business continuity planning
Point-Of-Care Deployment Management
Project planning, logistics, staging, delivery, assembly, device configuration, and integration.
User Training And Support
On-site instruction for clinical and IT staff, with customized workflows and training materials.
Comprehensive Onsite Support Agreements
SLAs tailored to client needs, full-time or on-call staffing, proactive monitoring, ticketing, and 24/7 availability.
TRUSTED BY
We’re proud to partner with some of the most respected names in the industry, delivering innovative IT solutions that drive lasting success.
WHY CHOOSE DERIVE FOR INFRASTRUCTURE & SUPPORT?
Derive combines decades of healthcare technology expertise with vendor-certified services and a hands-on support model. We not only design and deploy infrastructures but also ensure long-term performance with lifecycle services tailored to each client’s needs. From datacenter builds to bedside device support, our approach empowers healthcare organizations to reduce costs, improve efficiency, and deliver better patientcare with confidence.
Derive’s value extends beyond technology. We align infrastructure strategy with clinical mission — helping providers build resilient, interoperable systems that support EHR performance, secure imaging data, and drive continuous care delivery.
With our AI-augmented support model and zero-trust architecture, clients gain a future-ready foundation that keeps healthcare operations running, always.
From streamlined IT operations to enhanced security, these success stories reflect the trust businesses place in Derive Technologies — and the results we deliver every day.
"When my company suffered a ransomware attack on Dec. 23, 2023, I immediately reached out to Derive for assistance. With their round-the-clock remote and on-site assistance throughout the holidays, my company was back to normal IT operations only five days later. I continue to rely upon their expert and responsive IT services to this day."
"IT Initiatives has had a highly positive experience collaborating with Derive Technologies on the Fellowship LIFE project. Your team has successfully implemented our envisioned next-generation network infrastructure, utilized to provide exceptional care and services for our clients’ residents while meeting operational needs and objectives."
“Derive worked with our IT staff, suppliers, and technology partners to optimize a unified solution in far less time and with less expense than we imagined. As trusted partners, they
went above and beyond to secure our systems and ensure our goals were met or exceeded.”
“Our IT infrastructure was on the verge of obsolescence… until Derive Technologies helped us remediate that situation. Collaborating on
an IT roadmap highlighted their insight and ability to modernize our IT environment. Now our systems are faster and ready for future enhancements — and most important, patient data is safer than ever.”
“The HPE SimpliVity solution was precisely what we needed at this point in our company’s evolution. Having the ability to tap into the advantages of cloud computing while adding even greater data security and DR/BU capabilities was something we did not think was possible. But with HPE SimpliVity and the Derive Technologies’ team, it quickly became our new reality.”
“Derive has stepped up to the plate. They understand what healthcare is about. It’s not selling me a server; it’s selling me a service that helps me take care of my patients at the end of the day.”
“The solution far exceeded our expectations in terms of both short-term and long-term business value. Our infrastructure is now the foundation for us to deliver on our commitment to our customers: Get it right the first time, every time.”
FREQUENTLY ASKED QUESTIONS
We support everything from endpoint devices and wireless networks to datacenter architecture, cloud computing, and security systems. Derive also supports hybrid cloud environments, AI-assisted system monitoring, and high-performance storage for clinical applications like EHR and radiology.
Our lifecycle support services provide project management, deployment assistance, and onsite support to extend internal teams and reduce strain. We also offer 24/7 remote network operations center (NOC) support and proactive ai alerting that helps small teams maintain enterprise-grade performance.
It covers project planning, logistics, staging, device setup, integration, and ensuring that all clinical areas receive fully configured solutions. Our workflow alignment process ensures every device deployed supports EHR integration, secure access, and user-centric functionality.
Yes. We provide onsite training tailored to workflows, protocols, and device usage, along with customized materials for ongoing reference. Derive’s training programs also cover data protection best practices, cyber hygiene, and optimization techniques for cloud and hybrid environments.
Through proactive monitoring, preventive maintenance, roundings, SLA-backed support, and continuous improvement processes designed around each client’s needs. Our AI-assisted tools track performance trends, predict failures, and provide data-driven recommendations that reduce unplanned downtime.
Let’s build your IT success plan
Ready to optimize, secure, and future-proof your technology? Our experts will assess your current IT environment, identify opportunities for improvement, and create a tailored roadmap to help your business thrive.