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Microsoft ADFS: Unifying Major Business Applications for Healthcare and Nonprofit Organizations
Derive used Microsoft ADFS to provide seamless single sign-on for nonprofit clients, unifying access to apps with one secure set of credentials.
Overview
Two major nonprofit organizations—a Greater NY Metro hospital and a children's welfare organization—faced mounting challenges with fragmented access to their critical business applications. Users were forced to manage multiple sets of sign-on credentials across disparate systems, creating daily inefficiencies, security vulnerabilities, and a growing burden on IT helpdesk resources. As both organizations adopted new software platforms, the authentication complexity only continued to escalate, threatening compliance and operational productivity.Derive Technologies deployed Microsoft Active Directory Federation Services (ADFS) to create a seamless single sign-on solution that unified authentication across all major business application suites. By consolidating access to desktop images, applications, and databases through one secure credential set, Derive eliminated the cumbersome multi-password environment while maintaining uniquely assigned user profiles. The implementation preserved each organization's distinct security requirements, including HIPAA compliance for the healthcare client and nonprofit regulatory standards for the children's welfare organization.The result was a transformative improvement in both security posture and daily workflow efficiency. Staff across both organizations gained immediate, streamlined access to every system they needed—from EHR and financial platforms to email and document management—through a single sign-on experience. Password-related helpdesk tickets dropped by 75%, onboarding and offboarding processes were simplified, and IT teams were freed to focus on higher-value initiatives rather than credential management.
Entity Overview
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Client
Greater NY Metro Nonprofit Hospital & Children's Welfare Organization
Industry
Healthcare & Nonprofit Services
Core Challenge
Disparate sign-on credentials across multiple major business applications creating inefficiency and security vulnerabilities
Primary Solution
Microsoft Active Directory Federation Services (ADFS) Single Sign-On Implementation
Key Technologies
Microsoft Active Directory Federation Services (ADFS), Single Sign-On (SSO), Desktop Virtualization
Service Provider
Derive Technologies
Two of Derive Technologies’ nonprofit organization clients – a Greater NY Metro-area nonprofit hospital (a client of the dedicated Derive Healthcare practice), and an important, NY Metro-area-based nonprofit children's welfare organization – were seeking solutions to unify access to major business application suites. Previously, users would access, or, for newly-implemented applications, have to begin to access these major business software packages through disparate, cumbersome sign-on credentials over multiple services.
Derive solved this problem by deploying Microsoft Active Directory Federation Services (ADFS), which supports secure access to desktop images, applications, and databases through a seamless single sign-on with one set of user credentials, which still enables users to have time-saving, fully secure, uniquely assigned profiles.
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Why Single Sign-On is Critical for Healthcare and Nonprofits
Healthcare providers and nonprofit organizations face unique pressures: complex regulatory requirements, limited IT resources, and the need for seamless operations despite budget constraints. The fragmented authentication approach these clients previously used represented both a security vulnerability and a significant productivity drain.
The strategic value of ADFS implementation includes:
- Security Enhancement: Centralized authentication provides better audit trails and reduces the attack surface by eliminating password proliferation across systems.
- Compliance Support: ADFS facilitates compliance with HIPAA, HITECH, and nonprofit regulatory frameworks by providing robust identity management and access controls.
- Operational Efficiency: Staff spend less time managing passwords and more time on mission-critical activities—patient care and nonprofit services.
- Scalability: As organizations adopt new business applications, ADFS makes integration straightforward without adding authentication complexity.
Transforming Daily Workflows Through Unified Access
Before implementing ADFS with Derive, our staff juggled six different sets of credentials just to complete routine tasks. Password resets consumed hours of IT time every week. Now, our team signs in once and has immediate access to everything they need—from patient records to financial systems. Derive's expertise made this complex transition smooth and seamless. We're more secure, more efficient, and our staff can focus on what matters: serving our patients and community.
— IT Director, Greater NY Metro Healthcare Organization
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