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The suite of professional IT services available from Derive Technologies is structured to support short-term services like technical consultations as well as longer-duration programs or projects. This provides clients with project planning flexibility.
Organizations can specify the exact services they need from a broad array of possibilities. After working with a client to confirm requirements, services are then scheduled. If a broader need exists for IT maintenance functions, those requirements can be combined to create a recurring program executed on a weekly, monthly, and annual basis.
Professional Services also is delivered as a part of partner programs — architecture and design, installations, capacity planning, and performance tuning, to name some examples.
Derive holds Gold and Platinum status with numerous vendors (e.g., Microsoft, HP, Citrix, Cisco, VMWare, Nutanix, plus many more). This enables benefits such as direct access to vendor knowledge bases and in-depth technical engineering support facilities and personnel sourced from individual IT providers.
To serve the best interests of Derive's client base, a vendor-agnostic approach is taken when recommending and implementing service-based solutions. Derive rigorously evaluates the needs of each client, then creates solutions drawn from products sourced from a wide array of vendors to enable a “best fit” solution.
Professional Services consolidates offerings across the following SolutionPath domains:
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Derive Technologies believes that a sound plan will produce more predictable outcomes. There are three core pillars: People, Process and Technology. Each must be defined and integrated with the other to provide a sound strategy.
Technology is the physical conduit by which all of these plans and strategies are enacted
When embarking on the planning activities, one must understand that these activities should be part of an on-going program to keep the organization nimble in a rapidly changing business climate. As business cycles continue to shrink, leaders must constantly iterate plans to keep their organization competitive.
Derive Technologies leverages its most senior people to collaborate with C-level executives, facilitating sessions to create and update these plans and risk management strategies. Regarding the latter, there are many risks an organization must deal with:
…and others that directly impact one’s technology platform. Derive partners with many companies to mitigate these risks as both an advisory and implementation partner.
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Derive has a core competency in Architecture and Design. As an organization that has been building these technology Infrastructures for 20 years, Derive’s customers benefit from the firm’s long-term experience, a unique perspective drawn from a wide variety of customer engagements large and small, and a deep institutional knowledge of IT architecture and technologies.
With an experienced team well-educated on industry trends and best practices, and with deep relationships with technology resources at top vendors in the IT infrastructure market, Derive is uniquely qualified to assist customers in their technology journeys.
An architecture and design blueprint is at the core of any technology implementation plan. It takes into consideration all aspects of today’s IT infrastructure and capacity planning issues: hardware, compute, network, storage, and other dependencies.
Derive advocates a short planning engagement to produce these planning assets to prioritize all aspects of the next-generation infrastructure build. This is a core foundational activity.
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Developing a clear business strategy and technology roadmap is a critical component for delivering a reliable and scalable cloud platform for users. Derive Technologies has been refreshing legacy platforms along with ground-up construction of new cloud platforms to meet the growing need of clients’ cloud-based resource requirements.
By leveraging cloud resources as a primary production platform — or combining them with legacy on-premises assets — Derive can analyze and recommend approaches to solve client business objectives and performance requirements. Derive’s team of experts deliver all required advisory and implementation services to deliver affordable, scalable, and robust cloud infrastructures.
With many options available for the implementation of this type of platform — private, public, and hybrid models — Derive functions best when working with clients from the inception phase of their cloud journey. This enables Derive to accurately map out necessary key steps and the end-state vision.
The Derive Cloud Architecture Discovery Workshop is designed to help identify your requirements. After confirming requirements, the team aligns business strategies with your overall IT and cloud computing.
Derive recommends at the outset a short collaboration that would produce an architecture blueprint outlining the cloud initiative and underlying activities and dependencies. The output of these workshops is a migration roadmap for building the future-state infrastructure, with an agreed-upon understanding on what will go into on-going maintenance. This service addresses the complexity and challenges associated with a cloud-based infrastructure build. This includes dependencies and considerations of applications, workloads, and future growth.
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Over the last 20 years, Derive Technologies has developed close-knit working relationships with many of the major IT technology vendors. These vendors include but are not limited to: Hewlett Packard Enterprise, Dell/VMWare, Nutanix, Cisco, Citrix, AWS, Microsoft, and many other IT specialists large and small.
As a preferred VAR (value-add reseller) partner of these industry-leading providers, Derive must meet strict technical certification requirements and make available value-add services to every partner’s clients and prospects.
Derive’s Professional Services works hand-in-hand with each IT vendor's knowledge bases and technical engineering resources to deliver a full suite of pro-active and reactive services and provide our clients predictable and reliable service levels.
To this end:
Derive’s Professional Services provides value-add services:
Derive’s longstanding vendor relationships allow the delivery of a variety of services that provide high value and predictable, reliable, and efficient support for every customer.
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Adding to our achievement of the highest levels of partnership and certifications with our technology partners, Derive's Professional Services team supports its consultative capabilities by also having received management certifications and accreditations such as:
Examples of current vendor certifications include:
The ultimate outcome from engaging with our technology pathfinding professionals is that clients become more agile and innovative, secure, and compliant.
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Derive Technologies (Derive) is a leading IT solutions provider having delivered solutions to their clients for over 20 years. Derive has focused on Virtualization, Infrastructure, Cloud, and Security solutions to create agile, secure infrastructure platforms for its customers. We deliver this technology expertise through a full lifecycle model of professional services. These services include strategy consulting, architecture, design, and implementation. By taking the time to understand client’s goals, we position these programs for success. We are passionate about our clients and about delivering the highest quality of service in the industry.
Derive Technologies has developed premium relationships with many of the major infrastructure vendors including but not limited to Hewlett Packard Enterprise, Dell/VMWare, Nutanix, Cisco, Citrix, AWS and Microsoft. These longstanding relationships allow Derive to deliver a variety of services that provides predictable, efficient support. Our expert-level skills range from design through implementation. For more complex programs, Derive can also provide project management.
Derive Technologies delivers a full suite of proactive and reactive services. Our standard engagement model starts with a collaborative discovery and assessment of a client’s current IT state. We then work with a client to map technology options to business objectives to arrive at a Future State, leveraging a consultation called the Derive Technology Discovery and Assessment Workshop.
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The Derive Project Management Office (PMO) builds long-term client relationships as it sets and maintains enterprise-level execution standards for all project engagements.
With expertise gained from over two decades’ worth of projects spanning a highly diverse set of clients and service offerings, Derive Project Managers (PMs) are flexible and easily adjust to working within each stakeholder’s individual corporate culture. At Derive, the PMO ensures that PMs directly collaborate and communicate with clients throughout a project’s lifecycle, while transitioning them into ongoing maintenance and support. As trusted advisors, Derive PMs work with C-level, director-level, and technical engineering personnel and play an integral role in ensuring long-term client satisfaction and retention.
Derive’s PMO sets and maintains best practice standards; the PMBOK (Project Management Body of Knowledge) implementation framework is followed for every project. As part of this protocol, PMs review all scope details including deliverables, task dependencies, and prerequisites with the client prior to delivery.
The PMO’s project governance provides a clearly defined process for our PMs to use. This includes technical discipline templates along with project metrics which set the stage to ensure implementation efficiency. It also empowers PMs to perform effective planning, communicate to the project team at all times, deliver within scope, perform effective issue escalation and risk mitigation, and implement change orders as required.
The Derive PMO provides an ongoing relationship for clients. PMs have access to all Derive and Partner resources to best advise our clients. All of this ensures a seamless client engagement, whereby all project milestones are executed in a timely manner and remain within an allocated budget.
Derive follows the PMBOK (Project Management Body of Knowledge) implementation framework for each of its projects. Derive’s Project Management Office (PMO) mandates its project managers (PMs) to directly collaborate with clients and effectively communicate throughout the entire project lifecycle. Derive PMs are expected to perform effective planning, define critical project milestones, remain within budget, perform RAID management (Risks, Assumptions, Issues, Dependencies), promote effective quality assurance, execute change orders when required, and provide project documentation. A detailed project plan outlining initiation, progress, and completion of tasks and pertinent milestones is utilized to ensure project timelines and goals are met. Certain key goals are paramount to this framework.
For each project, Derive PMs concentrate on ensuring the following global objectives:
Derive’s PM responsibilities and tasks include but are not limited to:
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Derive Technologies has provided business and technological innovation for our clients through progressive, decades-long relationships with some of the world's most important providers of core infrastructure, cloud, mobility, collaboration, security and numerous other solutions.
Effective remote office operations are paramount. From endpoint devices to back-end infrastructure, Derive ensures customers are productive regardless of where they work.
Derive engineers help customers achieve high-performance network throughput and design security policies to guard against today’s existential threats.
From mobility devices to medical carts, wireless networks, datacenters, and AI-powered kiosks that help process incoming patients, Derive solves tough IT healthcare challenges.
Derive helps clients achieve IT performance, reliability, and security requirements at affordable cost.