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The suite of professional IT services available from Derive Technologies is structured to support short-term services like technical consultations as well as longer-duration programs or projects. This provides clients with project planning flexibility.

Solutions - Professional Services

Organizations can specify the exact services they need from a broad array of possibilities. After working with a client to confirm requirements, services are then scheduled. If a broader need exists for IT maintenance functions, those requirements can be combined to create a recurring program executed on a weekly, monthly, and annual basis.

Professional Services also is delivered as a part of partner programs—architecture and design, installations, capacity planning, and performance tuning, to name some examples.

Derive holds Gold and Platinum status with numerous vendors (e.g., Microsoft, HP, Citrix, Cisco, VMWare, Nutanix, plus many more). This enables benefits such as direct access to vendor knowledge bases and in-depth technical engineering support facilities and personnel sourced from individual IT providers.

To serve the best interests of Derive's client base, a vendor-agnostic approach is taken when recommending and implementing service-based solutions. Derive rigorously evaluates the needs of each client, then creates solutions drawn from products sourced from a wide array of vendors to enable a “best fit” solution.

Professional Services consolidates offerings across the following SolutionPath domains:

  • Strategic Planning and Risk Management
  • Discovery and Assessment services
  • Project Management Activities
    • Project Administration- Keeps technology assets current.
    • Project Oversight – Assist with the alignment of resources and activities as part of a project.
    • Program Management
  • Architecture & Design
  • Migration Planning and Execution
    • Cloud
    • Hybrid Cloud 
    • Workload Migration
  • Installation and Configuration of Partner Products
  • Documentation for On-going Operations

Click any of the info tabs below for a deeper dive into Derive's Professional Services. And remember to click the Schedule Consultation button or fill out the contact form below for a discussion of your needs.

Derive Technologies believes that a sound plan will produce more predictable outcomes. There are three core pillars: People, Process and Technology. Each must be defined and integrated with the other to provide a sound strategy.

  • People are core to any successful plan
  • Process links people to business

Technology is the physical conduit by which all of these plans and strategies are enacted

When embarking on the planning activities, one must understand that these activities should be part of an on-going program to keep the organization nimble in a rapidly changing business climate. As business cycles continue to shrink, leaders must constantly iterate plans to keep their organization competitive.

Derive Technology leverages its most senior people to collaborate with C-level executives, facilitating sessions to create and update these plans and risk management strategies. Regarding the latter, there are many risks an organization must deal with:

  • Security
  • Identity
  • Reputational

…and others that directly impact one’s technology platform. Derive partners with many companies to mitigate these risks as both an advisory and implementation partner.

Derive has a core competency in Architecture and Design. As an organization that has been building these technology Infrastructures for 20 years, Derive’s customers benefit from the firm’s long-term experience, a unique perspective drawn from a wide variety of customer engagements large and small, and a deep institutional knowledge of IT architecture and technologies.

With an experienced team well-educated on industry trends and best practices, and with deep relationships with technology resources at top vendors in the IT infrastructure market, Derive is uniquely qualified to assist customers in their technology journeys.

An architecture and design blueprint is at the core of any technology implementation plan. It takes into consideration all aspects of today’s IT infrastructure and capacity planning issues: hardware, compute, network, storage, and other dependencies.

Derive advocates a short planning engagement to produce these planning assets to prioritize all aspects of the next-generation infrastructure build. This is a core foundational activity.

Developing a clear business strategy and technology roadmap is a critical component for delivering a reliable and scalable cloud platform for users. Derive Technologies has been refreshing legacy platforms along with ground-up construction of new cloud platforms to meet the growing need of clients’ cloud-based resource requirements.

By leveraging cloud resources as a primary production platform—or combining them with legacy on-premises assets—Derive can analyze and recommend approaches to solve client business objectives and performance requirements. Derive’s team of experts deliver all required advisory and implementation services to deliver affordable, scalable, and robust cloud infrastructures.

With many options available for the implementation of this type of platform—private, public, and hybrid models—Derive functions best when working with clients from the inception phase of their cloud journey. This enables Derive to accurately map out necessary key steps and the end-state vision.

The Derive Cloud Architecture Discovery Workshop is designed to help identify your requirements. After confirming requirements, the team aligns business strategies with your overall IT and cloud computing.

Derive recommends at the outset a short collaboration that would produce an architecture blueprint outlining the cloud initiative and underlying activities and dependencies. The output of these workshops is a migration roadmap for building the future-state infrastructure, with an agreed-upon understanding on what will go into on-going maintenance. This service addresses the complexity and challenges associated with a cloud-based infrastructure build. This includes dependencies and considerations of applications, workloads, and future growth.

Over the last 20 years Derive Technologies has developed close-knit working relationships with many of the major IT technology vendors. These vendors include but are not limited to: Hewlett Packard Enterprise, Dell/VMWare, Nutanix, Cisco, Citrix, AWS, Microsoft, and many other IT specialists large and small.

As a preferred VAR (value-add reseller) partner of these industry-leading providers, Derive must meet strict technical certification requirements and make available value-add services to every partner’s clients and prospects.

Derive’s Professional Services works hand-in-hand with each IT vendor's knowledge bases and technical engineering resources to deliver a full suite of pro-active and reactive services and provide our clients predictable and reliable service levels.

To this end:

  • Derive's staff has numerous high-level certifications in a wide array of technology specializations ranging from network architecture design, VDI infrastructure, datacenter performance tuning, and many more. These skills complement and enable the IT solutions delivered to Derive's customer base. Derive continously maintains and expands the professional knowledge base necessary to design, build and maintain cutting-edge solutions leveraging the software and hardware products from today's leading IT providers
  • As a trusted advisor and technology partner that operates on behalf of its end customers, Derive delivers and implements solutions at the same level of expertise (if not greater in many cases) as if an individual IT provider was directly engaged. Customers benefit from the combined knowledge of a 20-year IT technology practitioner as well as the engineering staffs of relevant IT product vendors
  • Derive’s Professional Services provides value-add services:
  • On-premise:
    • Install and configure partner products
    • Capacity planning - create a recommendation based on projected loads
    • Health check / assessment – engagement designed to assess current state operation configurations and performance, and deliver an assessment summary
    • Software and infrastructure upgrades
  • Cloud
    • Workload assessment
    • Workload migration
    • Cloud capacity planning: Compute, Storage, Network and Maintenance services

Derive’s longstanding vendor relationships allow the delivery of a variety of services that provide high value and predictable, reliable, and efficient support for every customer.

Adding to our achievement of the highest levels of partnership and certifications with our technology partners, Derive's Professional Services team supports its consultative capabilities by also having received management certifications and accreditations such as:

  • Project Management Professional (PMP) (Project Management Institute [PMI])
  • Information Technology Infrastructure Library (ITIL)
  • ISO/IEC 17024:2003
  • Information Technology Services Management (ITSM)
  • International Council of Management Consulting Institutes (ICMCI)
  • CompTIA
  • Systems Security Professional (CISSP)/International Information Systems Security Certification Consortium (ISC)2
  • Plus specific regulatory accreditations for healthcare, financial services, government and more

Examples of current vendor certifications include:

Vendor Status and/or Certification(s)
Cisco Premier Integrator, with Specializations in Advanced Enterprise Networking, Advanced Datacenter Architecture, and Advanced Security Architecture
HPE/Aruba Gold Hybrid IT Partner, Aruba Silver Partner
HPE HPE Partner Ready/Solution Provider/Gold Partner
VMWare Platinum Solution Provider Partner & Corporate Reseller
Nutanix Cloud Professional Partner
Dell EMC Dell EMC Gold Solution Provider
Microsoft Gold Partner, Cloud Productivity/Cloud Platforms
Citrix Solution Advisor with Virtualization and Networking Optimization Specializations

The ultimate outcome from engaging with our technology pathfinding professionals is that clients become more agile and innovative, secure, and compliant.

Derive Technologies (Derive) is a leading IT solutions provider having delivered solutions to their clients for over 20 years. Derive has focused on Virtualization, Infrastructure, Cloud, and Security solutions to create agile, secure infrastructure platforms for its customers. We deliver this technology expertise through a full lifecycle model of professional services. These services include strategy consulting, architecture, design, and implementation. By taking the time to understand clients’ goals, we position these programs for success. We are passionate about our clients and about delivering the highest quality of service in the industry.

Derive Technologies has developed premium relationships with many of the major infrastructure vendors including but not limited to Hewlett Packard Enterprise, Dell/VMWare, Nutanix, Cisco, Citrix, AWS and Microsoft. These longstanding relationships allow Derive to deliver a variety of services that provides predictable, efficient support. Our expert-level skills range from design through implementation. For more complex programs, Derive can also provide project management.

Derive Technologies delivers a full suite of proactive and reactive services. Our standard engagement model starts with a collaborative discovery and assessment of a client’s current IT state. We then work with a client to map technology options to business objectives to arrive at a Future State, leveraging a consultation called the Derive Technology Discovery and Assessment Workshop.

The Derive Project Management Office (PMO) builds long-term client relationships as it sets and maintains enterprise-level execution standards for all project engagements.

With expertise gained from over two decades’ worth of projects spanning a highly diverse set of clients and service offerings, Derive Project Managers (PMs) are flexible and easily adjust to working within each stakeholder’s individual corporate culture. At Derive, the PMO ensures that PMs directly collaborate and communicate with clients throughout a project’s lifecycle, while transitioning them into ongoing maintenance and support. As trusted advisors, Derive PMs work with C-level, director-level, and technical engineering personnel and play an integral role ensuring long-term client satisfaction and retention.

Derive’s PMO sets and maintains best practice standards; the PMBOK (Project Management Body of Knowledge) implementation framework is followed for every project. As part of this protocol, PMs review all scope details to include deliverables, task dependencies, and prerequisites with the client prior to delivery.

The PMO’s project governance provides a clearly defined process for our PMs to use. This includes technical discipline templates along with project metrics which set the stage to ensure implementation efficiency. It also empowers PMs to perform effective planning, communicate to the project team at all times, deliver within scope, perform effective issue escalation and risk mitigation, and implement change orders as required.

The Derive PMO provides an ongoing relationship for clients. PMs have access to all Derive and Partner resources to best advise our clients. All of this this ensures a seamless client engagement, whereby all project milestones are executed in a timely manner and remain within an allocated budget.

Derive follows the PMBOK (Project Management Body of Knowledge) implementation framework for each of its projects. Derive’s Project Management Office (PMO) mandates its project managers (PMs) to directly collaborate with clients and effectively communicate throughout the entire project lifecycle. Derive PMs are expected to perform effective planning, define critical project milestones, remain within budget, perform RAID management (Risks, Assumptions, Issues, Dependencies), promote effective quality assurance, execute change orders when required, and provide project documentation. A detailed project plan outlining initiation, progress, and completion of tasks and pertinent milestones is utilized to ensure project timelines and goals are met. Certain key goals are paramount to this framework.

For each project, Derive PMs concentrate on ensuring the following global objectives:

  • Customer satisfaction
  • Project timelines are on or close to schedule
  • All stakeholders understand the overall project goals, scope, and objectives
  • All parties understand the project success criteria
  • Effective communication between teams and the project’s executive sponsors
  • Project escalations and action items are recorded and addressed in a timely and professional manner

Derive’s PM responsibilities and tasks include but are not limited to:

  • Project kickoff meetings
  • Ensuring compliance with a client’s preferred communications method (i.e., formal project plan, weekly status meetings, etc.)
  • Client status reporting and meeting minute reporting
  • Risk management and mitigation
  • Coordination of all required Derive and customer project resources
  • Handling of all required project and issue escalations
  • Efficient processing of all required project change orders
  • Certify that all project deliverables are successfully completed
  • Project completion sign-off; project closure meeting and “lessons learned” discussion with the client

partners

Derive Technologies has provided business and technological innovation for our clients through progressive, decades-long relationships with some of the world's most important providers of core infrastructure, cloud, mobility, collaboration, security and numerous other solutions.

Advantech® is a leading player in the global healthcare market. Advantech iHealthcare has developed its core competencies and collaborated with international medical equipment manufacturers and system integrators to assist hospitals with advancing...
Amico designs, manufactures, and markets a broad range of products for virtually every department in today’s healthcare facilities. Amico’s product groups encompass: Headwalls Casework (customized hospital wall layouts) Suction and oxygen...
Barco® Healthcare designs and develops leading visualization products for healthcare organizations with an integrated approach. Across the hospital enterprise, Barco’s display systems help improve clinical performance in every department,...
Capsa Healthcare has a leadership position in the critical areas of medication management, healthcare IT, and pharmacy automation. Capsa solutions are deployed in an array of care environments including nursing homes, assisted living facilities, hospitals,...
Code is a technology leader in the latest generation of image-based barcode scanning systems used in critical applications found in healthcare, technology manufacturing, transportation, and other diverse industries.Code barcode reading solutions can be...
In the healthcare vertical, Ergotron boasts a wide portfolio of medical carts, wall-mounted workstations, and telehealth solutions. Medical carts – StyleView and CareFit carts are available in a wide range of configuration options and accessories,...
Fujitsu’s Imaging Solutions group specializes in compact form-factor, high-performance document scanners particularly well-suited to the needs of healthcare organizations, exemplified by the award winning fi-800R. This ultra-compact and versatile...
Humanscale Healthcare is a leader in next-generation point-of-care solutions that advance caregiver and patient safety, engagement, and satisfaction. The company’s mission is to create innovative healthcare technology solutions that empower a higher...
JACO is a leading manufacturer and integrator of point-of-care Electronic Medical Records (EMR) mobile computer carts, mobile cart power systems, wall stations and wall arm technology. JACO’s EVO series of powered and unpowered carts (for...
Metro delivers comprehensive solutions for healthcare providers with needs in the following areas: Shelving and racks Medical carts and medical storage COVID-19 solutions such as barriers, shields, sanitizer stands and holders, and PPE...
Seal Shield is a global leader in the development and manufacture of effective infection prevention technologies for healthcare and other industries. Seal Shield’s commitment to reducing the instance of cross contamination infections is reflected in...
Zebra strives to improve patient care by utilizing leading-edge barcode scanning and associated technologies ensures the right patient receives the right care at the right time. Use cases for Zebra scanners includes: Patient identification Specimen...
As a Dell Technologies Gold Certified channel partner, Derive represents Dell’s wide portfolio of datacenter, storage, cloud and desktop products plus related services. This includes:
Derive’s Premier Certification status with Cisco—and a long list of diverse technical certifications—enables fast, expert assessments, design, implementation, and support of today’s complex data network needs. Most of...
A highly valued channel partner, Citrix enables organizations to effectively support traditional office and remote virtual workforces with exceptional user experiences delivered via seamless VDI (Virtual Desktop Infrastructure) environments. Accompanied...
Derive Technologies partners with Nutanix to deliver powerful IT solutions based on the vendor’s highly popular hyperconverged infrastructure (HCI) technology. Derive and Nutanix can deliver the promise of HCI: A full IT infrastructure stack...
Veeam is an industry-leading backup and data management platform for on-premises, cloud-based, and virtual computing environments. In addition to normal organizational concerns about data loss from the unexpected, like power outages, today’s threat...
Webair specializes on the data security needs of several industry verticals: Financial, Healthcare, and Government. It provides: Private cloud hosting, storage services, and VDI solutions Offsite backups of mission-critical data and...
HP Inc. (HPI) provides a wide variety of endpoint devices like desktop and notebook computers, monitors, tablets, printers and imaging—along with a wealth of collaborative service offerings related to IT management—for small, medium and large...
Derive Technologies partners with HPE to deliver comprehensive computing, networking, and storage solutions, all with consumption-model (OPEX) options. Contact Derive for an informational briefing. HPE, formed after its split from the original Hewlett...
As a long-time Microsoft Gold Partner, Derive Technologies is highly experienced in delivering Microsoft’s solutions aimed at the enterprise and SMB space. Derive’s go-to solution portfolio includes Microsoft Windows, Microsoft 365, plus the...
Apple’s long-term relationship with Derive enables us to source, deploy, and support Apple devices and infrastructure for organizations that are both leading-edge and cost-effective. Derive has always taken special pride in being able to provide the...
VMWare is a premier provider of software solutions that enable organizations to operate multiple operating systems, applications, and computing workloads on a single server. By installing a hypervisor software layer on the server, one or more virtual...
Lenovo’s line of products extends well beyond its well-known and respected lineup of workstations, desktop computers, notebooks, laptops, ultrabooks, tablets, phones (Motorola) and monitors. The firm has extended its reach into the datacenter with...

reviews

Vince Splendido

I'm Vince Splendido, VP at Allied Health. Derive Technologies understands healthcare and has done excellent work for my organization.

Jim Lemma

Great business partner. Outstanding customer service.

Alexander Adil Faleh

Great service ! Great people!

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