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Support Services

Derive Technologies provides solutions for business technology support from a holistic, proactive, managed service perspective. Your technology infrastructure -- from a cluster of desktop systems that run the operations of a small business to a giant, multi-platform IT center supporting tens of thousands of needs for your clients, employees and suppliers -- is at the core of the way you do business. Therefore, we keep our eye on your productivity, operations and communications at all times.

Derive is able to support small and medium businesses with scaled, yet comprehensive, maintenance and service contracts and, as-needed but still consultative, technology personnel, including those who provide custom management for desktops, servers, networking and storage and peripherals. We can partner directly with your own computing professionals, or, where needed, we can even become your IT department, to create efficiencies, economies of scale and to better leverage the value of your system assets.

For large enterprises, including the entirety or branches, of the world's largest corporations or the full breadth or local chapters of state or city government organizations, we can isolate our services to wholly manage specific functions of your technology infrastructure and support specific needs. This improves cost and operational efficiencies and, as it does for smaller and medium businesses, gives larger enterprises peace of mind.

Derive's overall goals in providing support services are:

  • Trusted Advisement: Derive operates as a single, answerable point of technology contact to manage and provide on-site and remote support services, product sourcing, maintenance and service contracts, licenses and distributors.
  • Reducing Your Risk: Diminish unforeseen, productivity-slowing technology problems with a pre-emptive maintenance program.
  • Empowering Your Growth: Derive helps you to keep your hands on the controls of your business instead of on unnecessary technology or operational functions. With this support, we not only bolster the growth of your enterprise, we help it to expand.

 

   
 
 
  Speak to a Derive Consultant about our IT business solutions.