Derive's consultative philosophy is one of predictive services that decrease risks to, and increase the performance of, your infrastructure and dramatically reduce related service costs. For this reason, we have developed a specialized platform to cost-effectively, 24x7, monitor and proactively resolve issues with your network, the systems in and physical environment of your data center and your applications. Our Proactive Monitoring solution is managed both by automated processes and by skilled technologists. Through both prisms, we constantly observe the operation of your environment and are able to respond immediately to system performance issues or threats to your business's uptime. Your knowledge that a trusted partner is ensuring the health of your technology environment results in true peace of mind. This translates to profitability for your organization--Derive watches your infrastructure while you keep your eyes on growing your business.

You choose different monitoring options based on your business and technology and your service level requirements. This enables your organization to make sound choices in the balance between the best utilization of your internal IT resources and the employment of reasonable-cost, highly qualified external support.

Our Proactive Monitoring solution comprises any or all of the following services:

• Server Monitoring: Disk and memory use, CPU, performance limits, disk and memory utilization, I/O, performance restrictions.
• Database Monitoring: Database performance and availability, memory usage, peak performance, caching, etc.
• Service Monitoring: All services and protocols including HTTP, FTP, DNS, SQL, POP3, etc.
• Environmental Monitoring: Equipment, physical plant, temperature, power, connectivity, cabling and other environmental issues.
• Notifications: Automated and human notifications and rapid response.
• Reports: Real-time and historical reports, delivered immediately, in scheduled periods, over the web, PDA and e-mail.
• Automated Corrective Actions: Automated health checks and alerts, which help to resolve events before they escalate.

Key Benefits:

• Improved IT health: Creating peace of mind for your organization.
• Optimized and nimble response to your business needs.
• Reduced operational, resource and service costs.
• Dramatically improved overall technology service.
• Immediate response: To system, network, application, information traffic and Data Center environment issues.
• Compliance with regulations and internal service level requirements: Through sound system performance and accurate reporting.